Customer Service Relationship Specialist

Provide an effortless experience to our existing policyholders, third parties and agents regarding insurance questions, inquiries, or concerns.

Work with customers by handling a variety of inbound telephone calls regarding their policies.

Receive ongoing coaching and development to support your career at The Hartford.

• Provide an effortless experience to our existing policyholders, third parties and agents regarding insurance questions, inquiries, or concerns.
• Work with customers by handling a variety of inbound telephone calls regarding their policies.

• A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field
• Ability to work in a fast-paced complex environment while navigating multiple programs.
• Problem solving and critical thinking skills with strong attention to detail.
• Excellent communication skills with ability to empathize with customers and colleagues.
• High School Diploma or equivalent experience required.
• Spanish bilingual a plus.

• customer service
• problem solving
• critical thinking
• attention to detail
• communication
• empathy

• High School Diploma