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Hybrid Consumer Inquiry & Resolution Specialist
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-13
Listing for:
State of Connecticut - Department of Housing
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
The State of Connecticut Department of Housing is seeking a Consumer Information Representative to respond to inquiries from constituents, including legislators and state employees, on housing stability and homelessness issues. This role operates Monday to Friday on a hybrid schedule at 505 Hudson Street, Hartford, CT, with first shift hours (8:00 AM – 4:30 PM).
Responsibilities include handling inquiries by phone, in writing, and in person, investigating and resolving complaints, providing
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