Event Services Crew Member

Job Summary

We are looking for a front‑of‑house team member who delivers excellent customer service and supports guests throughout events.

• Deliver exemplary customer service to maintain customer loyalty.
• Work with ushers and ticket takers throughout the event.
• Assist in security positions that are “non-guard card” positions.
• Adapt to customer needs, ensuring they are understood and appropriate action is taken to meet and exceed expectations.
• Solicit sales of new or additional services or products.
• Refer unresolved customer grievances to designated departments for further investigation.
• Assist guests with any questions or needs.

• High School Diploma or equivalent preferred.
• Strong strategic thinking and creative problem‑solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting.