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IDR Gateway Support Specialist
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-13
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst to provide intermediate-level customer support for IDR Gateway services. The role involves managing customer inquiries via phone, email, and chat while ensuring high-quality service and timely resolution of issues.
Qualified candidates will have a high school diploma, at least 3 years of customer service experience, and exceptional communication and problem-solving skills. This is a rewarding opportunity within a dynamic team-oriented environment.
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