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Orlando Hybrid: Customer Care Specialist
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-13
Listing for:
Prime Therapeutics
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Prime Therapeutics LLC is seeking a Customer Care Specialist to provide exceptional support to members and providers regarding eligibility, benefits, claims and service authorizations. This hybrid role requires strong communication, accuracy, and the ability to resolve issues on first contact where possible.
Based in or near Orlando, FL, the position involves inbound/outbound calls, documenting interactions, and guiding members through claims and reimbursement processes across networks.
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