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Education Customer Success Lead Key Accounts
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-16
Listing for:
Cengage Group
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Cengage Group is seeking a Customer Success Consultant in Hartford, Connecticut, to enhance customer journeys and retention in key accounts. This role involves developing strong product knowledge and collaborating closely with customers and sales to align implementations with customer goals.
The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience, including customer success or sales. The role offers a competitive salary range of $67,000 to $87,100 USD, alongside a comprehensive rewards package.
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