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Teller- Franklin Ave Branch/Hartford CT
Job in
Hartford, Hartford County, Connecticut, 06103, USA
Listed on 2026-07-29
Listing for:
M&T Bank
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service
Job Description & How to Apply Below
M&T Bank - - Responsibilities:
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.;
Educate customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.;
Engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.;
Balance and process customer transactions accurately following Bank Policy.;
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
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