Service Administrator – III

Job Title:

Service Administrator - III

Duration: 3 - 6 Months (Possibility of Extension)

Location: Rocky Hill, CT 06067

Pay Rate: $33.00 -$36.00/hourly on W2

Schedule: Mon - Fri schedule from 8:30 AM to 5:00 PM.

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

Assesses customers' needs and gathers pertinent information creates basic work orders in appropriate systems. Provides some status updates to customers, as requested

• Communicates effectively
• Manage conflict
• Customer focus
• Directs work
• Financial acumen
• Instills trust
• Diagnostics Application
• Warranty Process
• Technical Escalation
• Service Documentation
• Electronic Service Tool Application

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

I look forward to connecting soon!

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.

To learn more, please visit

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.