Hybrid Customer Service Team Lead — Elevate Experience
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-19
Listing for:
WM
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
WM Strategic Business Solutions (SBS) Windsor, CT, seeks a Team Lead to guide a CS team and ensure top‑tier customer service. You will support training, handle escalations, monitor real‑time performance, and report metrics to management.
Ideal candidates have 2+ years in customer service with 1+ year in WM roles, strong MS Office, and excellent verbal and written communication. This hybrid in‑office role offers a competitive pay range and benefits from WM SBS.
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