Customer Service Team Lead: Drive Client and Insights
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-23
Listing for:
VIXXO
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
VIXXO is seeking a full-time Customer Service Team Lead to work at our Bloomfield, CT or Oakbrook Terrace, IL offices. The Team Lead will act as the primary liaison between a customer’s headquarters and VIXXO to ensure we understand their organization and align with shared goals for exceptional service.
You will build rapport with customers and service providers, review scope and pricing, negotiate rates when needed, and seek ways to reduce costs while meeting contractual commitments.
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