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Customer Service Team Lead: Drive Client Success
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-26
Listing for:
VIXXO
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
VIXXO is seeking a full-time Customer Service Team Lead to serve as the primary liaison between a customer's headquarters and VIXXO, ensuring we understand their organization and align with shared goals to deliver exceptional service.
This role focuses on building rapport, managing service levels, and guiding teams to meet contracts while controlling costs. Candidates should have 3–5 years in customer service or account management and strong communication.
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