Customer Success Team Lead: Service & Strategy
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-28
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Vixxo is seeking a full-time Customer Service Team Lead to serve as the primary liaison between a customer’s headquarters and Vixxo, ensuring we understand their organization and align with shared goals for exceptional service and satisfaction.
As a Team Lead, you will guide a team, manage client relationships, and monitor service levels to drive retention and cost efficiency. This on-site role supports Bloomfield, CT, with opportunities to impact diverse facilities across multiple industries.
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