Customer Service Team Lead — Client Liaison & Ops
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-28
Listing for:
Vixxo Facility Solutions
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Vixxo is seeking a full-time Customer Service Team Lead to serve as the primary liaison between a customer’s headquarters and Vixxo, ensuring alignment with goals and objectives for exceptional service, retention, and satisfaction.
The Team Lead will build rapport with customers and providers, review scope and pricing, and analyze key metrics to drive improvements and cost reductions while ensuring contractual adherence.
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