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Client Services Specialist — in Group Insurance

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Sun Life
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 49000 - 66000 USD Yearly USD 49000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: Client Services Specialist — Grow in Group Insurance

Sun Life U.S. is seeking a Client Services Specialist to serve as the primary contact for small group employer clients and brokers.

You will own client inquiries, research requests, and engage internal departments to resolve issues, while building strong relationships with clients. The role involves handling inbound calls with potential transition to email and web chat, across multiple technology platforms, and requires a willingness to work overtime and flexible shifts between 8AM and 11:30AM

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