Accounts Receivable Supervisor

Job Summary

Responsible for leadership and management of a five‑person Accounts Receivable team in a multi‑function, high‑volume, fast‑paced organization. Assist in the development of department goals and KPIs for critical team functions. Develop team objectives and individual goals based on those factors. Supervise and assist team to ensure department goals and objectives, KPIs, and individual goals are met. Lead through example by personally supporting key challenging account(s).

Activities include payment processing, deduction resolution, and collections. Drive process improvement and own team training and implementation.

• Direct supervision of all team activities.
• Act as a change agent, process improvement leader, and creative thinker who seeks continuous improvement.
• Ensure Key Performance Goals are met and report results monthly.
• Review and maintain applicable control reports to ensure accuracy and audit compliance.
• Develop and implement procedures and systems that enhance productivity and communication with internal customers.
• Train and evaluate employees to enhance performance, development, and work product.
• Make month‑end entries and complete balance sheet reconciliations related to the AR function.
• Partner and develop relationships with Sales Operations, Logistics, and other departments that assist with problem resolution and facilitate process improvement.
• Complete performance reviews and ongoing feedback to team.

• Bachelor's degree in finance or accounting.
• Supervision of a finance team in a fast‑paced, high‑transaction environment.
• Experience with Enterprise Resource Planning software; AS400 preferred.
• Experience with Esker software preferred.
• 5+ years of experience in either Accounts Receivable or Credit and Collection.
• Problem‑solving skills that facilitate process improvement and resolution of complex customer payment disputes.

Hybrid work environment – two days remote, three days in office or as needed.

• Health, dental, and vision insurance.
• Company‑paid life insurance, disability insurance, and retirement plans.
• Paid time off, wellness program, education assistance, parental leave, and employee assistance programs.
• Competitive pay structure.