Community Relations Specialist – ERP Readiness

• Develop and maintain favorable relationships with surrounding communities
• Implement and coordinate community goodwill programs and solicit stakeholder feedback
• Represent Eversource at community gatherings and forums
• Serve as a point of contact for government officials, economic development agencies, business leaders, and nonprofit/community organizations
• Educate the company on community viewpoints and support favorable municipal and community support
• Support regional, state, and local economic development initiatives and public-private partnerships
• Implement community and municipal outreach and relationship-development strategies
• Support emergency preparedness and response, strategic corporate giving, employee engagement, volunteerism, and business membership activities
• Identify and support reputation-related initiatives, proposals, concerns, and issues
• Support internal partners during project meetings, municipal briefings, and town/city council, board, commission, and committee meetings
• Identify corporate giving opportunities, solicit and screen grant proposals, and recommend grant awards
• Communicate with municipal leaders regarding siting, permitting, construction, maintenance, transmission, distribution, vegetation, and reliability projects
• Monitor local government policy changes, elections, ordinances, and board/council activities
• Advise internal partners on local political activities, sensitivities, and emergent issues
• Build relationships with community, private, and nonprofit organizations
• Develop, maintain, and implement Community Liaison Plans for emergency preparedness
• Collaborate with Corporate Communications, Governmental Affairs, Media Relations, Electric and Gas Operations, Transmission, and Regulatory Affairs

• Bachelor’s Degree in Communications, Public/Government Administration or related discipline or equivalent experience
• Three (3) to five (5) years’ experience in community/customer care or government relations; five years preferred
• Experience preparing and delivering presentations
• Good understanding of municipal, state, and regional government and the regulatory process
• Knowledge of utility business, regulatory, and energy supply issues
• Knowledge of crisis communication and media relations
• Proficiency with Microsoft Word, Excel, PowerPoint, company outage management systems, and virtual meeting software
• Ability to use Facebook, Twitter, and Instagram to support company initiatives
• Ability to produce and deliver in-depth reports and presentations
• Strong written and verbal communication skills
• Collaborative, organizational, and interpersonal skills
• Ability to work with confidential information with integrity
• Valid motor vehicle license required
• Must be available for emergency storm assignments
• Must be available to travel between MA/CT/NH as necessary
• Night, weekend, evening, and extended-hours availability
• Ability to work under pressure and meet deadlines
• Comfortable leveraging mobile technologies to work remotely as needed
• Eversource will not offer immigration-related sponsorship; applicants requiring visa sponsorship to start employment will not be considered

Demonstrates expertise in community engagement, stakeholder communication, and government relations, with a strong understanding of municipal and regulatory processes. Proficient in developing community liaison plans and managing corporate giving initiatives while maintaining strong interpersonal and organizational skills.

• Bachelor’s Degree in Communications
• Community/Customer Care Experience
• Government Relations Experience
• Crisis Communication Knowledge
• Proficiency with Microsoft Office

• Community Engagement
• Stakeholder Communication
• Grant Proposal Management
• Crisis Communication
• Regulatory Process Knowledge
• Presentation Preparation
• Report Production
• Emergency Preparedness Planning
• Municipal Outreach Strategies
• Utility Business Knowledge

• Strong Written Communication
• Strong Verbal Communication
• Collaborative Skills
• Organizational Skills
• Interpersonal Skills

• Valid Motor Vehicle License

• Community Goodwill Programs
• Public-Private Partnerships
• Economic Development Initiatives
• Municipal Briefings
• Local Government Policy Monitoring

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Outage Management Systems
• Virtual Meeting Software
• Social Media Platforms