Lab Supervisor - Inpatient Phlebotomy​/Specimen Processing

Job Overview

Trinity Health Of New England seeks a dynamic, team-oriented individual for the Lab Supervisor position in the Lab's Inpatient Phlebotomy/Specimen Processing Section.

Full time, Day Shift.

You would lead the strategic and daily operations of the assigned department, ensuring accurate, timely testing and exceptional service. This role oversees quality programs, regulatory compliance, and continuous process improvement. It is responsible for staffing, training, and performance management, fostering a culture of safety, accountability, and collaboration. The supervisor acts as a technical expert and liaison across departments, resolves complex issues, and supports LIS enhancements.

The position maintains operational efficiency, fiscal responsibility, and a strong commitment to quality and customer satisfaction.

• Oversee the day-to-day technical and operational functions of the laboratory, ensuring consistent workflow, timely specimen processing, and adherence to established protocols.
• Monitor workload distribution and adjust staffing or processes to maintain service continuity.
• Plan, implement, and monitor comprehensive quality control (QC) and quality assurance (QA) programs.
• Recruit, interview, and onboard laboratory staff; provide ongoing training, mentorship, and performance evaluations.
• Address performance issues through coaching and corrective action.
• Ensure staff competency through regular assessments and documentation in accordance with departmental and regulatory requirements.
• Ensure compliance with safety protocols, including proper handling of hazardous materials and use of personal protective equipment (PPE).
• Foster a collaborative, respectful, and customer-focused work environment that encourages professional growth and high performance.
• Manage laboratory resources effectively, including personnel, instrumentation, and supplies; monitor inventory levels, forecast future needs, and submit procurement requests with appropriate justification.
• Develop, review, and update laboratory policies and standard operating procedures (SOPs) to reflect current best practices, regulatory changes, and operational needs.
• Collaborate with IT and clinical teams to implement and maintain LIS functionality and staff training to ensure accurate data capture and reporting.
• Provide phlebotomy coverage during staffing shortages or high-volume periods.
• Act as a liaison between the laboratory and other departments, including nursing, medical staff, and administration.

• 40 hours, Day Shift; flexibility to check in on off-shifts as needed.

• Bachelor’s degree or higher in Physical, Chemical, or Biological Science. An Associate’s degree is acceptable with a minimum of 10 years of experience in Clinical Laboratory Science.
• Current ASCP certification (or equivalent) relevant to the assigned department is required.
• Three (3) years of experience in Clinical Laboratory Science. Prior experience in a senior, lead, or supervisory role is highly preferred.

• Become a valued member of an excellent, dedicated health care team.
• Engaged Leadership.
• Competitive Benefits Package – Day #1.
• Generous shift differentials.

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617‑bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.