Education Coord

Position: Relocation/Education Coord - 40hrs
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

Under general supervision, provides outreach, education, and relocation coordination services to children and families enrolled in the Connecticut Children's Healthy Homes Program (CCHHP).

Education Required:

High School Diploma, GED, or equivalent

Experience

Required:

Two years' experience working with tenants, property owners enrolled in housing rehabilitation program;
Bilingual fluency in Spanish and English required

Education Preferred:
Bachelor's Degree

Experience Preferred: Prior experience coordinating and planning relocation services and providing in-home education services

License/Certification/Registration Preferred:
Current or past certification as a Lead inspector / risk assessor

Knowledge:

* Working knowledge of housing-related health and safety hazards, including lead poisoning prevention, mold and dampness, asbestos, radon, and injury prevention.

* General understanding of state and local statutes and regulations related to lead abatement, hazard control, housing rehabilitation, and public health programs.

* Knowledge of community-based resources, local health departments, and government programs related to housing and environmental health.

* Basic understanding of compliance requirements associated with federally or state-funded programs (e.g., HUD, DPH).

Skills:

* Strong verbal and written communication skills, with the ability to explain technical or regulatory information in clear, culturally responsive, and family-friendly language.

* Effective interpersonal skills with the ability to build rapport and trust with families, landlords, contractors, and community partners.

* Strong organizational and time-management skills.

* Proficiency in Microsoft Word and Excel.

* Experience using Smartsheet or similar case management/project tracking systems.

* Attention to detail in documentation and recordkeeping.

Abilities:

* Coordinate and execute outreach events across diverse community settings.

* Maintain accurate case documentation and financial records, including tracking receipts and supporting audit and reconciliation processes.

* Coordinate temporary relocation services involving families, landlords, contractors, and program staff to ensure timely and compliant project implementation.

* Manage multiple cases, timelines, and competing priorities with minimal supervision.

* Exercise sound judgment and professionalism when working with vulnerable populations.

* Engage and maintain collaboration among property owners, abatement contractors, community-based organizations, and local government agencies.

* Work independently while contributing effectively within a multidisciplinary team environment.

Family Education & Outreach

* Provides virtual education and follow-up services (phone/Zoom) to families enrolled in CCHHP.

* Educates families on housing-related health and safety hazards including lead poisoning, mold and dampness, asbestos, radon, and injury prevention.

* Ensures families understand hazard prevention strategies and available program resources.

* Collaborates with CCHHP staff, local health departments, and community organizations to support outreach efforts and community engagement activities.

Relocation Coordination & Case…