Medical Assistant - Hartford County - Full Time

Medical Assistant
- Hartford County
- Full Time

Hartford, CT, United States
East Hartford, CT, United States
Farmington, CT, United States
Glastonbury, CT, United States
(On-site)

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Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well‑being as one team.

NOTE:
Please complete the REQUIRED 5-minute Hire Vue Questionnaire that you will receive via email after submitting your formal application. This is REQUIRED in order to be properly evaluated and considered by our teams.

Under the direct supervision of the Practice Manager and /or Registered Nurse (RN), performs a variety of administrative, clinical, departmental support, and documentation duties to promote the health, safety, and comfort of CT Children's patients and families.

• Supports the patient check‑in and check‑out processes.
• Scheduling and coordinating all patient appointments.
• Answering and directing calls.
• Process pre‑authorizations and pre‑certifications.
• Prepare and files medical record.
• Provides cross coverage for other administrative roles.
• Maintains clinical files according to organization/department protocol.
• Maintains confidentiality of patient information.

• Prepares treatment rooms and equipment for patient examinations.
• Provides appropriate procedural support following department specific guidelines.
• Performs initial intake of patient, up to and including interviews patient and family to obtain chief complaint/reason for visit, vital signs, and allergy information. Accurately records and/or updates relevant patient information.
• Performs daily Quality Controls (QC) for all Point of Care (POC) testing.
• Obtain specimens, accurately performs and records patient POC testing per policy.
• Under provider and/or RN direction, performs tracking and retrieval of patient lab/diagnostic testing results to facilitate timely provider review and follow‑up.
• Under provider and/or RN direction, performs the administrative functions of the patient prescription renewal process in accordance to policy.
• Provides cross coverage for other appropriate clinical roles.

• Provide support as needed for departmental medical record audits.
• Cleans and stocks patient care rooms between patients.
• Maintains appropriate inventories of all medical supplies.
• Stocks and maintains all patient related forms and educational materials.
• Utilizes equipment appropriately and notifies Practice Manager in a timely fashion of equipment/facilitybreak-down or damage.

• Documentation is legible and falls within the appropriate MA scope/Organizational documentationguidelines.
• Accurately documents patient information on appropriate forms. Demonstrates accuracy in basic data entry and data retrieval of paper/electronic patient records.

• Performs other duties as may be assigned to promote the health, safety and comfort of CT Children's patients and families.
• Ability to travel to satellite locations may be required.
• Demonstrates knowledge of the age‑related differences and needs of patients in appropriate, specificpopulations form neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families.
• Demonstrates an…