Medical Assistant​/Surgical Coordinator - Hartford

Medical Assistant/Surgical Coordinator - Hartford County

• Hartford, CT, United States
• East Hartford, CT, United States
• Farmington, CT, United States
• Glastonbury, CT, United States

• Hartford, CT, United States
• East Hartford, CT, United States
• Farmington, CT, United States
• Glastonbury, CT, United States

Trending

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Under the direct supervision of the Practice Manager and /or Registered Nurse (RN), performs a variety of administrative, clinical, departmental support, and documentation duties to promote the health, safety, and comfort of CT Children’s patients and families.

The Medical Assistant/Surgical Coordinator may be required to perform any or all of the following fundamental

Documentation, Administrative, Clinical, and Department Support functions:

• Work with physicians in scheduling all surgeries and necessary services.
• Initiate surgical booking request via family/physician.
• Schedule with OR
• Schedule with physician
• Schedule with family
• Schedule pre-op physicals in Epic and with family.
• Arrange any necessary specialty consultations.
• Complete forms/requisitions.
• Confirm insurance information in Epic.
• Obtain financial information, deductible and co-pays insurance financial responsibility versus family
• Arrange any testing/equipment if needed--(e.g. spinal cord monitoring service, PICU, blood transfusions).
• Verify referral. Obtain pre-certification/authorization.
• Provide (if requested) letter of medical necessity for hospital stay and for family on length of recovery. (For school and/or employer of parent/patient, etc.)
• Produce pre-claim for insurance company.
• Meet and discuss financial responsibility with family.
• Collect payment from family for physician fees by cash, check, Master Card/Visa.
• Submit surgical billing to billing service after reviewing for appropriate code. Notify physicians of any issues for review.

• Supports the patient check-in and check-out processes.
• Scheduling and coordinating all patient appointments.
• Answering and directing calls.
• Process pre-authorizations and pre-certifications.
• Prepare and files medical record.
• Provides cross coverage for other administrative roles.
• Maintains clinical files according to organization/department protocol.
• Processes patient related correspondence.
• Maintains confidentiality of patient information.

• Ensures efficient patient flow.
• Prepares treatment rooms and equipment for patient examinations.
• Provides appropriate procedural support following department specific guidelines.
• Does initial intake of patient, up to and including:
  Interviews patient and family to obtain chief complaint/reason for visit, vital signs, and allergy information. Accurately records and/or updates relevant patient information.
• Performs daily…