Manager, HR Business Partner - Tech

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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As an HR Manager supporting our Claim Business Delivery, Analytics & Technology organization, you will be a hands-on partner during one of the most consequential transformations in our company's history. We are building a new technology ecosystem, scaling artificial intelligence capabilities and preparing our workforce for the future — and the HR work happening here is not background noise, it is essential to getting it right.

In this role, you will serve as the HR partner for our engineering organization of approximately 400+ employees, while contributing to cycle, project and data-driven work that spans Business Delivery, Technology and Analytics. You will handle the full spectrum of HR work — from enabling talent pipelining, complex employee relations and performance management to supporting learning/development, talent planning and organizational design — often in the same week.

• Develop effective partnerships with business leaders through consultation on human resources strategic and operational issues.
• Identify and analyze workforce analytics such as turnover, talent and hiring trends; develop and implement appropriate action plans.
• Consult with leadership on organization effectiveness, inclusive of organization design, leadership/employee development, workflow efficiencies and organizational and cultural change.
• Ensure human resources strategies and initiatives are necessary, cost effective and in support of business goals and objectives. Execute HR plan in coordination with customer group.
• Ensure appropriate human resource systems are in place to attract, select, reward, develop, and engage and retain employees.
• Counsel leadership on identifying and selecting diverse pool of technical and leadership talent, employee development process, inclusive of development plans to build skill, competency and organizational capability, and succession planning.
• Assist leaders in leveraging talent across work groups (e.g. cross-training, rotational assignments, redeployment).
• Provide advice and guidance on employee relations' issues, progressive discipline and documentation requirements to leadership. Collaborate with leaders and employees to identify and resolve issues that achieve a balance between business and employee needs, and ensure compliance with company policies and procedures.
• Develop interventions…