Manager, Business Perform Analytics

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Business Performance Analytics teams at Travelers leverage descriptive and diagnostic analytics and business knowledge to identify actionable insights and influence strategy. As a Manager, Business Performance Analytics, you will use data and analytics to conduct complex analyses to quantify insights, identify opportunities, and influence strategic business decisions.

This role offers a unique opportunity to lead at the intersection of analytics, strategy, and collaboration with key stakeholders across Travelers. As we continue to leverage data-driven insights, the right candidate will play a pivotal role in shaping our understanding of the health of auto from a Claim perspective, understanding frequency and severity trends as well as the impacts of our strategic initiatives.

You will report, monitor, analyze and interpret data and trends, and communicate business results across various audiences and leadership teams. You will have a deep understanding of the business and strong partnerships across multiple businesses and functional areas.

Collaborate with Actuarial Teams:
Partner with Actuarial teams across both Personal and Business Insurance to provide in-depth analysis of claim data. Your insights will help the business better understand the severity and frequency trends impacting auto results.

Drive Strategic Initiatives:
Work closely with portfolio leads in our Auto Product organization to support strategic initiatives across auto physical damage, auto liability, and first party medical claim handling operations. Your contributions will be key to enhancing our operational effectiveness and strategic alignment.

Leverage Data for Business Impact:
Conduct complex analyses using data and analytics to quantify insights, identify opportunities, and influence strategic business decisions. Communicate findings across various audiences and leadership teams to drive informed decision-making.

This position may manage others. This position is hybrid with 3 days in office each week.

Use descriptive and diagnostic analysis and exploratory data analysis to identify business trends, translate insights into business value, and drive business decisions. May direct the development of analysis.

Use data visualization and storytelling to leverage insights, communicate the business story, and recommend and begin to influence solutions.

Monitor data to recognize patterns and identify trends to support the Health of the Business.

Design and execute Proofs of Concept leveraging various tools and techniques to develop capabilities.

Work with and manipulate multi-level dimensional data towards the ultimate design required to meet business requests.

Monitor business results to determine if desired results are achieved and propose recommendations to management.

Effectively works with cross functional teams on varying business initiatives.

Perform other duties as assigned.

Bachelor’s degree in STEM (Science, Technology, Engineering, Mathematics), Economics, Business, or related.

Four years of descriptive analytics or related experience working in the P&C…