Senior Manager, Software Engineering - Hybrid in Hartford CT or Eden Prairie MN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role leads one or several Agile teams to deliver high quality products and services. It blends technical program management with delivery leadership - coaching teams, orchestrating dependencies, and ensuring all work aligns to organizational objectives and is executed against clear definitions of done. As an AI First leader, the role visibly models responsible AI adoption and helps teams embed approved AI tools into everyday workflows to improve efficiency and strengthen decision making.

If you are located in Hartford, CT or Eden Prairie MN, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.

• Program & Delivery Leadership
  • Ensure all work across the product/journey (O&M, Capital, Tech Enablement) is captured, integrated, and aligned to organizational objectives
  • Define, document, and manage the Definition of Done (DoD) to uphold consistent delivery standards
  • Lead forecasting and capacity/demand discussions with engineering partners to support predictable and sustainable delivery
  • Facilitate the decomposition of Product Backlog Items (the what/why) into sprint ready work (the how) with engineering and architecture Partners
  • Identify and manage technical dependencies; contribute to integration strategy and technical roadmaps
  • Develop and maintain team level release roadmaps that provide visibility into customer value delivery
  • Drive prioritization to maintain a single, unified backlog across stakeholders
  • Remove process impediments and protect teams from external disruptions that impact flow
  • Maintain and communicate delivery metrics (flow, quality, predictability) and foster a culture of continuous improvement
• AI First Leadership & Responsible Adoption
  • Model AI usage in day to day work; coach teams to use approved AI tools to augment decision making, improve efficiency, and expand capacity
  • Create space for responsible AI experimentation within enterprise governance; reinforce compliant, ethical, and policy aligned AI usage
  • Encourage participation in AI skill building (e.g., AI Literacy, AI Dojo, leadership enablement) and help teams meaningfully apply new learning to their work
  • Enable the team to continuously improve how they work by creatively applying AI tools to reimagine workflows, elevate quality, and modernize their approach to problem solving

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Bachelor’s degree in a related field (or equivalent experience)
• 10+ years in software engineering or technology delivery (healthcare preferred)
• 5+ years leading delivery teams in a fast paced or matrixed environment
• 1+ years of demonstrated AI User mindset: consistently embeds approved AI tools into daily workflows and effectively coaches teams on responsible, productive adoption of AI
• Working knowledge of Agile and modern delivery practices (Scrum, Kanban, SAFe) with the ability to apply them pragmatically
• Proven solid grounding in SDLC, team level planning, backlog clarity, and release coordination
• Demonstrated ability to manage team level dependencies, risks, capacity planning, and delivery metrics to ensure predictable outcomes

• Healthcare or regulated industry experience
• Proven excellent communication, facilitation, coaching, and stakeholder management skills

* All employees working remotely will be required to adhere to…