Business Solutions Strategist London, United Kingdom

Overview

Insurity’s Next Business Solutions Strategist

We’re seeking a dynamic and versatile Business Solutions Strategist to join our team and play a pivotal role in driving customer success, solution adoption, and strategic growth. This cross-functional role blends Sales, Customer Success, Solution Consulting, and Product Expertise to deliver tailored solutions that meet complex business needs across the insurance and geospatial technology landscape. You’ll be responsible for demonstrating how our solutions address specific customer challenges, enabling sales teams, supporting retention efforts, and building strong in-person relationships with key stakeholders.

This role requires deep domain knowledge in Enterprise GIS, Catastrophe Modeling, and Exposure Management practices, particularly within the London Market. This role is based in London and requires regular in-person engagement with clients and partners.

What Our Business Solutions Strategist Will Do

• Sales and Customer Success
  • Partner with Sales and Customer Success teams to demonstrate solution value aligned to customer business objectives.
  • Lead customer adoption and retention strategies, ensuring long-term engagement and satisfaction.
  • Support sales enablement through training, collateral development, and strategic deal support.
  • Demonstrate how the solution meets client requirements and specific business goals.
• Product and Technical Expertise
  • Act as a subject matter expert across Spatial Key capabilities, APIs, and integration workflows.
  • Collaborate with Product and Engineering to tailor solutions to client requirements and market demands.
  • Translate customer needs into actionable product feedback and roadmap insights.
  • Remain up to date on new releases related to the integration, architectural, and functional capabilities of Spatial Key.
• Market Engagement
  • Build strong in-person relationships with clients, partners, and industry stakeholders.
  • Stay current on industry and job-related trends and market demands, including reading relevant publications, articles, blogs, etc.
  • Represent Insurity at industry events and forums, particularly within the London Market.
  • Travel for in-person meetings and industry events as needed.

• Recommended: 10+ years of experience in a hybrid role spanning Sales, Customer Success, Solution Consulting, or Product Strategy.
• Preferred academic background in Geography, Geohazards, or a related discipline.
• Strong understanding of Enterprise GIS concepts, including shape files and spatial data workflows.
• Familiarity with Catastrophe Modeling tools and frameworks.
• Experience with London Market exposure management practices.
• Ability to guide clients through API-based integrations.
• Experience working within the London Market, including Lloyd’s syndicates and/or specialty insurance carriers.
• Proven track record of account management and strategic client engagement.
• Consulting mindset with a focus on problem-solving and value delivery.
• Excellent communication, presentation, and stakeholder management skills.
• Self-starter with a fast learning curve and proactive mindset.
• Flexible and adaptable in dynamic environments.
• Strong time management skills, including planning, prioritization, and organization.
• Capable of working both independently and collaboratively.
• Professional, customer-facing demeanor with strong interpersonal skills.

Work Where You Thrive

Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.

Take Time When You Need It

We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.

Benefits That Start on Day One

Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.

Living Our Values Every Day

Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.

Award-Winning Onboarding

From…