AV Technician

AV Technician
Monday – Friday in Hartford, CT - In-office: 8:00AM – 4:30PM
Candidate will be in office 5 days/ week 8-4:30pm

Manager's call notes:

• Chance of extension/ conversion
• AV event conference room support specialist
• Work hand in hand with 2 separate groups under same team
• executing town hall events
• Executive level participants, managing conference room technology throughout Hartford campus
• Microsoft Teams, Conference room technology, event execution (corporate would be nice to have)
• Audio and Video capabilities (yamaha audio systems, wirecast, microsoft teams, cysco webex)
• Reporting to David Cicero
• Some days will be mostly dealing with events some will be with conference room technology
• Incidents can include: basic troubleshooting (Microphone needs to be retuned, camera is not working) but most of it is preparation prior to the meetings to make sure things don't happen
• Someone who is calm under pressure and gets us well prepared for these events/ meetings

Key Responsibilities:

• Event Setup & Operation:
o Configure and operate audio, video, and lighting systems for corporate events, town halls, and executive meetings.
o Ensure proper signal flow and connectivity across AV components.
o Provide technical expertise for Microsoft Teams and Web Ex platforms
o Troubleshoot platform issues during live sessions.

• Conference Room Technology Support
o Perform necessary health checks on integrated conference room systems
o Troubleshoot issues with technology as they arise in a professional and efficient manner
o Perform upgrades and installation of technology within the environment.

• Collaboration & Communication:
o Partner with event organizers, IT teams, and external vendors to align technical requirements.
o Offer real-time support and problem resolution during events.

• Equipment Management:
o Maintain AV inventory and ensure equipment readiness.
o Perform routine maintenance and escalate repair needs promptly.
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Required Qualifications:

• Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).

• Familiarity with Poly conferencing systems and AV signal flow.

• Strong troubleshooting skills and ability to work under pressure.

• Excellent communication and interpersonal skills.
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Preferred Qualifications:

• Experience with streaming platforms and hybrid event technologies.

• Knowledge of AV control systems and networking basics.

• CTS (Certified Technology Specialist) or equivalent certification.
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Physical Requirements:

• Ability to lift and transport AV equipment (up to 50 lbs).

• Comfortable working in fast-paced, high-pressure environments.
Dress Codes: