Prompt AI Chatbot Engineer
Job in
Hartford, Hartford County, Connecticut, 06114, USA
Listed on 2026-06-02
Listing for:
3B Staffing
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), Data Analyst, Data Scientist, Machine Learning/ ML Engineer
Job Description & How to Apply Below
cvs
onsite role in hartford, ct
** must be local**
usc, gc or gc ead only
** please ensure to provide submission along with linked in profile. Linked in must be up to date and have photo of the candidate including the correct location and match resume**
position summary
the aetna it delivery organization, part of cvs health's data, digital, analytics, technology (ddat) division, is seeking a skilled and innovative prompt engineer to join our ai development team. This role focuses on crafting and optimizing prompts for a conversational ai chatbot that supports healthcare members and providers in accessing accurate, timely information.
key responsibilities
- develop and iterate on prompt strategies for llm-based agents
- ensure prompts are contextually accurate, domain-specific, and aligned with end user (member or provider) needs.
- collaborate with healthcare smes, developers, and product teams to build effective conversational flows.
- analyze chatbot performance and iterate on prompt strategies using user feedback and analytics.
- maintain prompt libraries and documentation for healthcare use cases (e.g., benefits, claims, coverage).
- ensure compliance with hipaa and other healthcare data privacy regulations.
- work closely with designers, engineers, and data scientists to align prompt design with conversational flows
- conduct a/b testing and usability studies to enhance chatbot interactions.
- bachelor's or master's degree in computer science, linguistics, ai/ml, or related field.
- 2+ years of experience in working with llms, prompt engineering and tuning techniques
- experience with ibm watsonx or google dialogflow / vertex ai.
- strong understanding of healthcare terminology and workflows.
- proficiency in python and version control systems (e.g., git).
- excellent communication and analytical skills.
- experience with agentic ai architectures and multi-agent orchestration.
- knowledge of retrieval-augmented generation (rag) and vector databases.
- experience in healthcare provider or payer environments.
- familiarity with regulatory frameworks (hipaa, hitech).
- experience with chatbot analytics and ux testing tools.
- python - for scripting, data analysis, and integration with ai platforms.
- java script/typescript - for chatbot front-end and middleware development.
- node.js - for backend services and api integration.
- java - especially for ibm watson integrations.
- go or kotlin - for scalable microservices (optional but beneficial).
bachelor's degree in computer science, engineering, or related field, or equivalent experience required.
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