Network Technician II - Metro Hartford Innovation Services; MHIS; N196-2526

POSTING NUMBER: N196-2526

POSTING DATE: March 30, 2026

CLOSING DATE: Until filled

POSITION: Network Technician II

LOCATION: Metro Hartford Innovation Services (MHIS)

REPORTS TO: Network Operations Manager – Metro Hartford Information Services (MHIS)

Perform maintenance, operations, configuration and installation of network equipment. Work with other members of the data team within the Network Operations division of MHIS to ensure reliable network service to our customers.

• Install, maintain, troubleshoot, and repair network hardware, software, and cabling.
• Conducting wireless site surveys, completing site analysis and installation of wireless equipment at our customer facilities.
• Identify and troubleshoot wireless connectivity issues and software application errors.
• Installation, maintenance and ongoing support of our wireless network platforms.
• Work with members of the end-user community and MHIS staff to assist them in understanding and utilizing network services and resources.
• Work with MHIS Support Services division to resolve desktop PC and networking problems.
• Work with City, Library, and School staff regarding telecommunication initiatives and procedures.
• Maintain an orderly networking office and equipment storage area.
• Traveling to customer sites.
• Provide after-hours network support on a periodic on-call basis.
• Performs other duties as assigned by supervisor and/or designee.

• Associates’ degree in Computer Science or related area or a minimum of 2 years’ experience demonstrating ability in Local and Wide Area Networking configuration, wireless installation, and support as it relates to voice, video, and data communications.
• Knowledge of lower level networking protocols (e.g. TCP/IP, DNS, and DHCP).
• Understanding diverse wireless network platforms and IP based phones.
• Strong oral and written presentation skills.
• Excellent organizational skills and the ability to be flexible and handle changing priorities.
• Ability to organize, manage time, and follow-through under pressure.
• Ability to work under pressure and within difficult time constraints.
• Reliable transportation and valid driver’s license.

CCNA desired or Equivalent

Twelve-Month Work Year/Salary Grid C513 ($68,213-$82,156)

Hartford Educational Support Personnel (HESP)

To be considered, all internal and external applicants must fully complete a Hartford Public Schools’ online application, which can be accessed through our Applicant Tracking System, Nimble, at

Internal applicants should use a personal email address when applying. Please do not use your hartfordschools.org email. Candidates will be contacted directly by hiring managers for interviews.

An Equal Employment Opportunity and Affluent Action Employer, M/F/V/D