Senior Manager, External Data

Opportunity

The Business Insurance Analytics & Research group is seeking an experienced and resourceful Senior Manager, Data Management to join our growing External Data team. In this highly visible, primarily business-focused role, you'll execute and champion the ongoing refinement of BI's external data strategy, partnering with stakeholders and enterprise teams to ensure strong alignment within the broader Travelers framework. This position may manage others.

• Vendor Relationship Management:
  Serve as the primary point of contact for external data vendors, leading discussions on new product offerings, existing enhancements, and assessing vendor risk in partnership with business stakeholders.
• Data Research & Evaluation:
  Research and evaluate external data sources to build next‑generation products across Property & Casualty lines of insurance, partnering with Actuarial and R&D to maximize business value.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with business partners, data scientists, and stakeholders to understand external data needs, design and execute test‑and‑learn experiments, and communicate the value of external data assets.
• Capability Management & Enablement:
  Investigate, analyze, and facilitate the management of enabled data capabilities, supporting business teams in leveraging third‑party data assets within the bounds of permissible use.
• Portfolio Transparency & Inventory:
  Maintain an accurate and up‑to‑date inventory of vendors and use cases, providing clear visibility into the organization’s external data portfolio and ensuring alignment with business objectives.
• Governance & Compliance:
  Provide timely support for issue resolution, compliance, permissible use, transaction monitoring, invoice tracking, and reconciliation, while promoting adherence to enterprise standards and contractual obligations across the organization.
• Knowledge Sharing & Framework Promotion:
  Collaborate with external data professionals across Travelers to share expertise, promote a common external data framework, and ensure consistent standards are applied enterprise wide.

• Manage supplier relationships, conduct supplier and product research, and track supplier performance for a defined group of suppliers.
• Ensure supplier and data risk management are accurate and current; support department supplier requests and relationships.
• Collaborate with procurement, legal, and business partners on contract language, service level creation, and ongoing monitoring.
• Assist Corporate Procurement with contract price review, negotiation, and management of contract renewals.
• Drive optimal cost of ownership through cross‑functional teams, RFx processes (RFP, RFI, RFQ), supplier selection recommendations, and sourcing documentation.
• Lead cybersecurity tracking and assist with vendor issue mitigation; support area audit responses.
• Collaborate with partners to influence and implement innovative data governance practices, roles, and responsibilities.
• Develop procedures, processes, and remediation plans to ensure data quality for business purposes.
• Perform complex data profiling and analysis, and communicate results in support of data quality processes.
• Leverage knowledge of data models, relationships, lineage, and business rules to ensure solutions meet operational and business needs.
• Use tools, processes, and workflows to capture knowledge, maintain its relevance, and support informed decision‑making.
• Articulate guiding principles and frameworks aligned to the organization’s strategic vision.
• Apply strong project planning, organizational, and problem‑solving skills to take decisive action and anticipate challenges.
• Proactively identify opportunities to improve processes and drive greater efficiency for the business.
• Communicate and present effectively across all levels of the organization; contribute to team and division projects as required.
• Perform other duties as assigned.

• Experience in Vendor Relationship Management.
• Experience in Data Research & Evaluation.
• Experience in cross‑functional collaboration and building business partnerships with stakeholders.
• Knowledge of tools and languages – SQL, Teradata,…