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ServiceNow ITBM Developer
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-06-07
Listing for:
Infinity Outsourcing
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Requisition Title :
Service Now ITBM Developer
Location :
Hartford, CT (Onsite)
Duration : 3-6 Months
Pay Rate : (52.5-60/hr Max) on C2C/W2
Client :
Eversource Energy
Must Have: looking for a person who has good hands-on implementation experience in APM, TPM & PPM modules of ITBM. Certification would be a plus.
Job Description : (Service Now SME APM)
Must Have skills:
- 7-9 years working with Service Now platform as a Developer in enterprise-wide, multi-tier Service Now production environment
- At least 6 years of experience in the IT Industry Experience
- Well versed with CMDB configurations and CSDM 4.0 Framework
- Experience in Configuring various Service Now ITBM modules (APM ,PPM, TPM, etc.)
- Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
- Hands-on Experience in developing Service Catalogs
- Experience in integration Service Now with any 3rd party tool/application using web-services (REST/SOAP) or any other methodology like JDBC, etc.
- Working knowledge of integrating APM with other Service Now modules including ITSM and SAM
- Experience with programming languages and databases including HTML, CSS, JavaScript, AngularJS
- Technical knowledge of various phases of applications, understanding the business or app functions
- Expertise in Service Now Reporting. Building custom Reports and Dashboards in Service Now for various modules
- Create Configuration Management policies and procedures for tracking IT assets and licensing
- Experience in configuring and enhancing all aspects of Service Now (Workflow, UI, client scripts, business rules, etc.)
- Good knowledge around Discovery, Service Mapping, SAM, APM, implementations in Service Now
- Working knowledge of implementing systems using the Agile/Scrum methodology
- Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design
- Maintains service level agreements (SLA) and monitors an SLA workflows
- Good understanding of ITSM, ITBM, ITOM, ITAM Service Now Modules
Certified System Administrator (must have)
Certified Application Developer (good to have)
CIS-Application Portfolio Management (good to have)
Required Skills -
Experience with Service Now CMDB, Discovery, Integrations and other ITSM, ITBM, ITOM & ITAM modules
2+ years of Experience in ITBM module implementation
Scrum know-how
Good in scripting languages
Excellent communicator; leverage technical, business and financial acumen to communicate effectively with internal and external customer , Maintain high Customer Satisfaction, Relationship Building, High-level presentation to Top Management
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