Genesys Cloud Architect - CX Transformation Lead; Onsite
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-06-15
Listing for:
Ampstek
Full Time
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
Systems Engineer, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Ampstek is looking for a Solution Architect for its Hartford location to lead CX transformation initiatives on Genesys Cloud. The role involves designing IVR modernizations, contact flow strategies, and ensuring best practices across platforms.
Ideal candidates will have experience in integrating Genesys with backend systems and familiarity with AI-enabled CX features. This position is onsite from day one with the potential for a long-term contract.
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