Senior Manager - Delivery Management

Overview

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3

Cloud might just be for you! At 3

Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3

Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

Senior Project Manager – Delivery Management

The Senior Project Manager in Product Consulting leads day-to-day delivery for client engagements, guiding teams through Agile and/or Waterfall execution to achieve clear outcomes. You help teams stay organized and focused by keeping plans clear, work visible, and decisions moving. At this level, you coordinate dependencies, manage scope, maintain clear communication, and support delivery teams through risks and issues while building strong stakeholder partnerships and reinforcing predictable delivery.

You work closely with the delivery team and client stakeholders to make sure expectations match what the team can deliver, and that changes are handled in a controlled way. This is a hybrid position with being 3 days onsite in Hartford, CT and the remaining days remotely, which will eventually move to fully remote down the road.

• Lead delivery using Agile and/or Waterfall methodologies based on engagement needs.
• Manage dependencies within and across teams to keep work coordinated.
• Manage timelines and budgets with a high degree of accuracy.
• Lead scope conversations and maintain transparency around competing priorities and changing requirements.
• Communicate risks and issues clearly and define mitigation plans teams can execute.
• Resolve conflicts and issues while keeping delivery on track.
• Produce clear, concise status reporting for stakeholders.

• Support customer satisfaction in partnership with the delivery team.
• Build trusted relationships with client stakeholders and project team members.
• Collaborate and negotiate with stakeholders to drive successful outcomes.
• Support the team in removing blockers and maintaining momentum.

• Demonstrate a base understanding of Agile and guide teams toward higher levels of Scrum maturity.
• Facilitate Scrum ceremonies including daily standups, sprint planning, sprint review, and retrospectives.
• Identify process improvements through regular retrospectives and team collaboration.
• Provide practical guidance that helps teams navigate delivery challenges and issue resolution.

• Contribute to pre-sales processes and activities.
• Assist in defining client experience and engagement processes within 3
  
  Cloud.
• Use artificial intelligence tools to improve personal and team efficiency where appropriate.

This role is a fit for someone who can run delivery with consistency, communicate clearly under pressure, and lead teams through change without losing momentum.

• Bachelor’s degree preferred.
• 4+ years of experience in project management.
• Scrum Master certification.
• Experience leading a Scrum team.
• Ability to analyze situations quickly and resolve conflict effectively.
• Experience implementing Agile techniques.
• Ability to adapt to a changing, fast-paced environment.
• Experience with Azure Dev Ops and/or Jira preferred.
• Strong communication skills that are articulate, straightforward, thoughtful, and consistent, with strong interpersonal and mentoring skills.
• Strong attention to detail and analytical skills.
• Strong interest in using technology to solve problems.
• Natural inclination for building and fostering relationships with clients and project teams.
• Proven ability to prioritize tasks, manage time effectively, and guide a team…