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IT Project Manager Cloud Computing: Infrastructure & Operations

Senior Escalation & Process Automation Lead

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-24
Job specializations:
  • IT/Tech
    IT Project Manager, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Process Improvement & Automation Lead in Hartford, CT. The role involves owning the escalation and service-recovery processes, ensuring effective incident management, and driving continuous improvement efforts. Key qualifications include a Bachelor’s degree in a relevant field, 4-6 years in IT, and strong analytical and communication skills. Candidates must have experience with ITIL practices and the capacity to manage high-priority incidents across multiple teams.

Compensation ranges from $79,400 to $135,000.
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Position Requirements
10+ Years work experience
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