Project Manager, Sr​/Hartford, CT ( Hybrid

Job Title

Hybrid Role, Local to CT candidates Only

Provide oversight, guidance and direction to CT-KIND Project Staff and the PMO vendor for the appropriate planning and timely and efficient development/procurement of the CT-KIND System

Project decision-making as needed and escalate issues to the project executive or designees

Responsibility for ensuring proper development and maintenance of integrated project schedules, and risk & issue logs

Ensure proper internal project communications and reporting

Work collaboratively with the Customer Success Manager to ensure appropriate and timely feedback and reports on the status of the project are provided to BITS

Ensure all vendors are abiding by a defined integrated schedule and notify the State immediately of deviations that comprise the CCWIS implementation

Provide a complete and thorough review of project deliverables and ensure review and approval milestones are met

Closely monitor and manage contract terms and language to ensure vendors, including the PMO vendor and Systems Integrator, deliver accordingly

Facilitate and own appropriate stakeholder engagement and communication

Support the collection, management, and dissemination of high-quality status reports

Ensure the PMO vendor employs structured change management methodology to create conditions for smooth transition changes and promote maximum enthusiasm to adapt to the changes

Ensure the PMO vendor establishes a communication plan or roadmap to ensure all stakeholders are fully aware of the impending changes

Work closely with technical staff on the project, and provide leadership in ensuring the appropriate documentation of requirements and the necessary IT resource planning and allocation

Oversight of system development or procurement of selected platforms and modules, and provision of recommendations for improvements

Assistance with organization, prioritization and supervision of team activities, project standards, and technical decisions

Oversight of vendors, project scopes, deliverables, timelines, and schedule

Oversight and assistance in developing a more comprehensive and attainable roadmap for the duration of the project

Continual assessment and remediation of identified risks, gaps, dependencies, and impediments

Coordination and alignment of project needs with Business strategies/processes

Oversight of State and Federal technical regulations and compliance functions related to the project

Assistance in facilitating project status meetings, participation in the project's governance processes and collaboration on stakeholder/customer communication

Assistance in identifying and prioritizing data exchanges/interfaces

Collaboration with the Business/Program staff for the development of training and to assess customer satisfaction/feedback

Assistance in setting project goals for high-level performance and quality to deliver exceptional business value to the end users across multiple DCF divisions

Implementation of processes to ensure exceptional and timely responses to all customer service issues, and will assist in team development, team building and leveraging the right resources

Required Skills and Experience

Solid understanding of best practices related to modular system integration, system development life cycle requirements/models, and experience with software development and scrum/agile methodologies with enterprise-level application development projects

Significant project delivery and management experience, preferably as a private sector Client Partner

10 years related experience in project management, planning, and tracking of projects, including overseeing IT projects and schedules/roadmaps from conception to completion. Having this experience in a Child Welfare organization is a plus

Knowledge and experience in Child Welfare and Child Welfare systems (SACWIS, CCWIS), preferred

Experience with interoperability and data exchanges/interfaces

Proficient knowledge of industry best practices and standards (e.g., National Institute of Standards and Technology (NIST), Freedom of Information Act (FOIA), Criminal Justice Information Services (CJIS), Social Security Administration (SSA), etc.), preferred

Experienc…