Director of IT

Director Of It

At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports.

We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.

Aspire Living & Learning is seeking a Director Of Information Technology (IT). The Director of IT provides hands-on strategic and operational leadership for Aspire Living & Learning's technology infrastructure. This role is responsible for designing, implementing, and maintaining a robust, secure, and scalable IT environment that advances Aspire's mission. The Director oversees IT systems, networks, hardware, software, cybersecurity, and end-user support while ensuring seamless operations and alignment with organizational priorities.

As a key member of the leadership team, the Director partners with senior leaders and cross-functional teams to ensure technology solutions effectively support Aspire's programs, services, and strategic goals.

Technology Leadership & Strategy

• Develop and execute a long-term technology roadmap aligned with Aspire's mission and operational goals.
• Identify emerging technologies that enhance service delivery, employee experience, and data management.
• Lead IT project planning, budgeting, execution, and risk mitigation.
• Maintain disaster recovery, business continuity, and security plans tailored to nonprofit constraints.
• Oversee network, phone, and security systems; manage upgrades and technology conversions with minimal disruption.

Infrastructure & Technical Management

• Oversee the deployment, maintenance, and performance of IT systems, including servers, networks, cloud platforms, and approximately 600 computers.
• Ensure reliable connectivity, data backup, and system monitoring across all locations.
• Provide hands-on oversight of systems such as Microsoft 365, Google Workspace, EHR, HRIS, accounting/payroll platforms, Cisco switches, VoIP, and virtualization technologies.
• Maintain documentation for all systems and configurations.

Cybersecurity & Compliance

• Implement cybersecurity protocols to protect sensitive donor, client, and organizational data.
• Ensure compliance with privacy regulations and nonprofit data standards.
• Monitor system vulnerabilities and lead timely upgrades and remediation.

Leadership & Team Development

• Lead, develop and grow a lean team of IT professionals.
• Foster a collaborative, inclusive culture focused on continuous learning and mission alignment.
• Conduct supervision, goal setting, and performance evaluations.
• Build strong relationships with organizational leaders to understand technology needs and develop responsive, efficient solutions.

Cross-Functional Collaboration

• Partner with departments including Finance, People & Culture, Clinical Services, and Operations to align technology with business needs.
• Communicate complex technical information clearly and effectively to non-technical staff and leadership.
• Support the rollout of new systems that improve program delivery and operational efficiency.
• Participate in organizational planning and policy development, providing expert guidance on technology infrastructure and data management.

Budgeting & Vendor Management

• Manage technology budgets with a focus on cost-efficiency and impact.
• Negotiate with vendors and service providers to secure favorable terms and support.
• Partner with external consultants to manage systems and ensure effective support across Aspire's locations.

Qualifications

Education & Certification

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Master's degree in Management or Business Administration preferred.
• ITIL certification required; vendor certifications (Microsoft, VMware, Cisco, Apple) preferred.

Experie…