Lead Director, Business Analytics; Medicare Stars Data Intelligence IC

Lead Director, Business Analytics (Medicare Stars Data Intelligence)

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Lead Director, Business Analytics (Medicare Stars Data Intelligence) is a senior leadership role within the Medicare Stars Data Intelligence organization, responsible for advancing enterprise analytics, driving strategic insights, and enabling data-driven decision-making across the business.

This role leads the synthesis of complex, multi-source data into clear, actionable insights to improve Medicare Stars performance and inform executive strategy. The position plays a critical role in aligning analytics with business priorities, strengthening data governance, and accelerating innovation through advanced analytics and emerging capabilities such as AI-enabled insights.

Strategic Analytics & Leadership

• Lead the development and execution of analytics strategies that support Medicare Stars performance and enterprise priorities
• Serve as a trusted advisor to senior leadership, delivering insights that directly influence strategic decisions
• Translate complex analytical findings into compelling executive-level storytelling
• Proactively identify opportunities to improve performance through advanced analytics and data-driven recommendations

Data Intelligence & Insights Delivery

• Oversee the development of reporting, dashboards, and analytical models to track performance and inform decision-making
• Drive the synthesis of structured and unstructured data into meaningful insights that support strategic planning
• Ensure timely delivery of high-quality analytics to support forecasting, trend analysis, and scenario modeling
• Leverage AI agents and advanced tools to enhance the speed and quality of insight generation for executive stakeholders

Cross-Functional Partnership

• Partner across Data Science, Product, Operations, and DDAT teams to align data capabilities with business needs
• Collaborate with stakeholders to define data requirements and ensure alignment with enterprise priorities
• Influence cross-functional initiatives by embedding analytics into operational workflows

Data Governance & Quality

• Ensure adherence to data governance, compliance, privacy, and security standards
• Establish processes to validate, monitor, and improve data integrity and reliability
• Provide leadership in defining best practices for analytics, reporting, and data usage

Innovation & Capability Advancement

• Drive the adoption of advanced analytics techniques, including AI/ML, to enhance business insights
• Identify and implement opportunities to modernize analytics tools, processes, and data capabilities
• Promote a culture of innovation, continuous improvement, and data literacy within the organization

Required

• Bachelor's degree in Informatics, Data Science, Business Analytics, or a related field (or equivalent experience)
• Significant experience in analytics, informatics, or data-driven leadership roles
• Proven ability to translate complex data into actionable business insights
• Experience leading cross-functional initiatives and influencing senior stakeholders
• Strong expertise in data analysis, reporting, and visualization tools (e.g., SQL, Tableau, Python)
• Experience in healthcare, Medicare Stars and regulated environments

• Familiarity with CMS Stars measures, forecasting methodologies, and performance frameworks
• Experience with cloud-based data platforms (e.g., GCP, Azure, Snowflake)
• Exposure to AI/ML and advanced analytics techniques

Other Skills

• Project Leadership: Ability to lead complex, multi-threaded initiatives from concept through execution
• Business Analysis: Strong capability to translate business needs into data-driven solutions and insights
• AI-Enabled Insight Generation: Experience leveraging AI agents to synthesize large datasets into executive-ready insights
• Complex Data Queries: Advanced proficiency in querying, manipulating, and analyzing large, complex datasets

Core Competencies

• Strategic thinking and executive presence
• Data storytelling and influence
• Cross-functional collaboration
• Analytical rigor and problem solving
• Execution and accountability

Impact of the Role

This role is instrumental in shaping how data is leveraged across the organization to drive Medicare Stars performance. By delivering high-impact insights, strengthening data capabilities, and enabling informed decision-making, the Lead Director will directly contribute to improved outcomes, operational efficiency, and enterprise strategy execution.

The typical pay range for this role is:

$ - $

This pay range represents the base hourly rate or base annual full-time salary for all…