Technical Proctor - Connecticut Convention Center

** this is a 3 day project proctoring the Bar exam paying $20/hr it will be onsite all 3 days and need folks with flexible working hours as you will be working longer than 8 hour days.**
* Description

+ This nonprofit organization dedicated to developing, administering, and supporting high-quality assessments for the legal profession. They create and maintain standardized exams used by jurisdictions across the United States to ensure fairness, consistency, and integrity in the attorney licensure process. Committed to innovation and excellence, the organization continually enhances its testing platforms and delivery methods to meet the evolving needs of candidates and jurisdictions.

+ By assisting on this project, you'll contribute to a mission-driven organization that plays a critical role in shaping the future of the legal profession.

They will be launching their beta assessment in Hartford, CT and need 9 proctors.

+ This role has been created to support the beta launch of a new exam delivery platform. During this critical phase, we will be delivering exams to several hundred test-takers, and additional technical expertise is needed to ensure a smooth, secure, and reliable testing experience.

Hours:

Regular/Standard Schedule (lunch around 12:05 pm to 1:05 pm)

Tues, July 287:30 AM - 5:00 PM

Wed, July 297:30 AM - approx. 12:30 PM

Accommodated Schedule (lunch times will vary)

Tues, July 287:30 AM - approx. 6:30 PM

Wed, July 297:30 AM - approx. 4:00 PM

Thurs, July 307:30 AM - approx. 4:00 PM

Additional Notes:

+ BG check, no drug test

+ Must not know anyone taking the future bar exams.

+ Must pass NCBE Certified Proctor exam - can take it multiple times but need 100% to work

+ July 21st is first training date. Will get an hour of paid training for this

Proctor's

Roles & Responsibilities

+ Proctor will be responsible for helping examinees troubleshoot day-of exam delivery platform issues (reboot/restart, ensuring wifi connectivity).

+ Role requires proficiency in how the delivery platform functions on both Mac and PC environments.

+ All proctors will need to attend the required ITS certification training and pass the associated test.

+ They will collaborate closely with the backup laptop custodian to ensure backup devices are ready to use in approved situations and deployed appropriately.

+ Follow instruction from the Lead Technical Proctor, Site-IT, and those responsible for the back-up wifi

+ Collaborate with administrators, proctors, and on-site NCBE staff

+ NCBE is requiring 1:100 ratio of technical proctors to examinees but staffing will be dependent on location and room size

+ Document all technical issues where support was required and backup devices were deployed using designated reporting form

+ Back-up laptop responsibility

+ Know when to deploy backup laptops

+ Keep track of all backup devices during testing

+ Ensure devices are ready-to-use throughout testing

Reimbursements

- We will provide a stipend per day for parking and lunch ($35/day)

Skills

Customer service, Troubleshooting, Customer support, Help desk support, Technical support

Additional

Skills & Qualifications

Must pass certification exam. Training will be provided by TEKsystems.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Hartford, CT.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision
- Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability
- Health Spending Account (HSA)  - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hartford,CT.

Final date to receive applications

This position is anticipated to close…