Quality Assurance Analyst; Voice & Chat
Job in
Hartford, Hartford County, Connecticut, 06103, USA
Listed on 2026-07-01
Listing for:
Samprasoft
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Systems Analyst, IT Consultant
Job Description & How to Apply Below
Quality Assurance Tester
The Aetna IT Delivery organization, within CVS Health’s Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Quality Assurance Tester to create and execute manual and automation test scripts to drive the overall quality and user experience for a Conversational AI platform that is helping our members to get answers to their health insurance questions through the channel of their choice.
This role is responsible for identifying the QA test scenarios, partnering with product and technology partners to deliver a superior user experience with a focus on quality.
Key Responsibilities:
- Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.
- Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
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