Enterprise Content Management; ECM Application Administrator

Overview

Posted: June 2, 2026
Level: Administrator IV (SUOAF)
Hours: Full-time, 35 hours per week
Closing Date: Applications must be submitted by 5:00pm (EST) on Tuesday, July 14, 2026. This position is not remote.

Location:

CSCU System Office, 61 Woodland Street, Hartford, CT 06105.

CSCU is an Affirmative Action / Equal Opportunity Employer. Inquiries regarding non-discrimination policies should be directed to CSCU-SO-Compliance.

The ECM Application Administrator provides operations support associated with various imaging systems employed by the campus to gather, archive and manage business content, including front-end scanning, electronic forms imports, electronic forms and workflow development, as well as back-end systems and 3rd party integrations used to manage and store content. The ECM Application Administrator functions as an internal consultant, implementing standard operating procedures, handling day to day application administration and providing training to all levels of campus personnel in accordance with the objectives of the CSCU System and Banner related suite of products.

The ECM Application Administrator coordinates business process analyses, needs assessment and cost/benefit analyses in an effort to align information technology solutions with business initiatives at each campus. Under the guidance of local IT leadership, coordinates project team resources, working across the campus, in order to effectively meet project commitments and business objectives. Works collaboratively with the CSCU ECM Sr. System Administrator to implement enterprise wide ECM requirements at the campus level and helps to communicate solutions as appropriate to the campus community.

• Coordinates and works collaboratively with the campus ECM Steering Committee to provide standardized solutions to meet the needs of the various divisions within user groups across the campus
• Administers, maintains, implements, and supports the ECM application(s), at the campus level by working closely with campus stakeholders and the CSCU ECM Sr. System Administrator to troubleshoot and resolve all levels of issues. This includes, but is not limited to, overseeing campus wide usage and evaluating/maintaining data flows, scanners, and metadata to ensure systems connectivity, accuracy, and data management
• Works with the CSCU ECM Sr. System Administrator to design, implement and maintain a security scheme for the campus group in compliance with system office standards
• Implements application requirements as defined by the CSCU ECM Steering Committee, ensuring enterprise wide standardization for all campus stakeholders
• Designs and creates custom queries, electronic forms and workflows based on business logic and processes as required by the campus
• Designs, develops and implements automated procedures using document import processes
• Participates in a Project Team Environment to provide standardized solutions and communicates development for consideration as candidates for system-wide standardization
• Collaborates with the CSCU ECM Sr. System Administrator on upgrades, maintenance outages, schedules, priorities, and support
• Supports campus records management, data retention policies and document conversion to meet operational requirements
• Researches and evaluates solutions to provide high quality, efficient products for campus stakeholders
• Supports ECM, data governance, analytics, data warehousing, and digital retention policies in coordination with governance committees
• Assists in discovery and documentation of business requirements for new solutions
• May supervise professional staff and/or student workers
• Performs other duties as needed within the scope of the position

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Bachelor’s degree in Computer Science, MIS, Management, or related subject.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

• A minimum of four years of experience with planning, developing and operating document imaging, electronic forms and workflow…