Technical Business Analyst
Listed on 2026-07-01
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IT/Tech
Data Analyst, IT Business Analyst, Systems Analyst, Technical Writer
Technical Business Analyst
Greetings ~ We are seeking a Technical Business Analyst for YAVA in Hartford, CT.
Start Date:
As soon as possible
Duration of the engagement: 6+ months
Preferred location:
Hartford, CT
Rate Card Role:
Business Analyst - Senior/Specialist
Number of Roles: 1
Position SummaryThe Aetna Technology Delivery organization, within CVS Health’s Data, Digital, Analytics, Technology (DDAT) organization, is seeking a Technical Business Analyst to help realize the product features for a Conversational AI (CAI) platform that is helping our members to get answers to their health insurance questions through the channel of their choice. In this role you will be responsible for aligning the business needs and technical solutions with a focus on defining and documenting data interfaces, injecting technical logic into conversation flows and collaborating closely with Technical Leads to ensure successful chatbot integrations.
YouWill Make An Impact By
Participating in feature refinement sessions with key stakeholders to ensure the specified needs are clearly articulated, identify gaps, and propose adjustments as needed.
Documenting API/data interface/technical requirements
Collaborating with Conversation Designers to depict the Conversation flow including technical logic, such as API calls, KPIs, technical notes, etc.
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