Director - Program & Project Management

Transformation Manager

The Transformation Manager will lead end‑to‑end transformation initiatives across enterprise environments, driving modernization, automation, service maturity uplift, and cost optimization. The role also supports BAU governance, transformation execution, stakeholder management, and value realization on site.

• Define and execute network transformation roadmap aligned to business outcomes—resiliency, performance, security, and cost efficiency.
• Drive shift‑left automation and zero‑touch operations across network services.
• Lead modernization initiatives such as SD‑WAN, Cloud Networking, Secure Remote Access, Network Observability, and AIOps.
• Partner with Architecture, Security, EUC, and Cloud teams to deliver cross‑tower transformation.
• Establish standardized runbooks, SOPs, and operating models for network support.
• Improve incident, problem, and change effectiveness through ITIL‑aligned practices.
• Proactively manage risks, issues, and escalations ensuring swift resolution.
• Provide clear executive‑ready updates on service health and transformation progress.
• Support Q  renewal discussions and value articulation.

• Strong experience managing large Infrastructure Managed Services engagements.
• Proven track record in service transformation and operational improvements.
• Hands‑on experience running BAU transformation hybrid delivery models.
• Strong knowledge of ITIL‑based service management and governance.
• Strong onsite presence and executive communication skills.
• Ability to influence without authority across multiple stakeholders.

• 12–15 years of experience in Infrastructure Managed Services delivery.
• 5 years in onsite delivery leadership and/or transformation roles.
• Experience in financial services or regulated environments is a plus.

• Comprehensive Medical Plan (Medical, Dental, Vision)
• Short‑Term and Long‑Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Paid Paternity and Maternity Leave

The range reflected on each job posting is the minimum and maximum salary target for the position across all US locations. Individual pay is determined by work location, job level, and additional factors such as job‑related skills, experience, and relevant education or training. Other forms of compensation such as annual performance‑based bonus, sales incentive, and variable compensation may be provided.

LTIMindtree is an equal‑opportunity employer that is committed to diversity in the workplace. Employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability, genetic information, affiliation, or any other characteristic protected by applicable federal, state, or local law.