Studio+ Adobe Customer Journey Analytics; CJA Developer - Senior

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

We are seeking a talented Adobe Workfront Fusion Specialist to join our dynamic Marketing Transformation team. In this role, you will leverage your expertise in Adobe Workfront Fusion to design, develop, and implement analytics solutions that drive customer insights and enhance marketing strategies. The ideal candidate will have a strong background in data analytics, experience with Adobe CJA
, and a passion for delivering actionable insights to clients.

As an Experience Senior, you will be responsible for the design, development, and implementation of Adobe CJA solutions, ensuring that client objectives are met and exceeded. You will:

• Design and develop analytics solutions using Adobe Customer Journey Analytics to provide insights into customer behavior and marketing performance.
• Collaborate with cross-functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across various marketing channels.
• Analyze data to identify trends, patterns, and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that effectively communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members, fostering a culture of collaboration and continuous learning.

To thrive in this role, you will need strong analytical skills, a deep understanding of customer journey analytics, and the ability to communicate insights effectively. Additional key responsibilities include:

• Leading project delivery from initiation to completion.
• Managing client relationships and engaging in daily interactions.
• Ensuring quality assurance and adherence to best practices in analytics implementation.

• Bachelor’s degree required (4-year);
  Master’s degree preferred.
• Typically, 2-3 years of relevant experience in data analytics or a related field.
• Proven experience with Adobe Workfront Fusion or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience working in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.
• A valid passport and US driver’s license; willingness and ability to travel as needed.

• Building and Managing Relationships
• Client Trust and Value
• Communicating With Impact
• Digital Fluency
• Systems Thinking

• Proficiency in Adobe CJA configuration and implementation.
• Familiarity with data analysis tools (e.g., SQL, Python, R) and data visualization software (e.g., Tableau, Power BI).

• Proven ability to navigate complex organizational structures and environments.
• Strong problem‑solving skills with a focus on delivering actionable insights.
• Excellent communication and interpersonal skills to build and manage relationships at all levels.
• Previous experience in technology consulting, specifically with Adobe products.

We are looking for candidates who demonstrate a keen ability to analyze data, drive insights, and enhance customer experiences. Top performers in this role are those who possess deep sector expertise, are adept at managing change, and can effectively communicate and build relationships with clients and team members.

• We offer a comprehensive compensation and benefits package tailored to performance. The base salary range for this role varies by location, with detailed ranges provided.
• Individual salaries are determined based on a range of factors including education, experience, skills, and geography.
• Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• We operate a hybrid work…