Quadient Senior Consultant

Technology|Customer Communication Management|Smart Communications

Technical Skills 2

Foundational|Consulting processes|Agile consulting

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re‑imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human‑centered digital platforms that help enterprises stay relevant by transforming business models, future‑proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

• Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
• Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
• Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
• Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
• Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
• Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

• Knowledge of ERP systems and integration techniques, along with sector focus
• The ability to handle end to end ERP package customization and implementation
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands‑on coding experience
• A collaborative spirit and excellent communication skills with cross‑functional teams and client stakeholders

Overall experience in IT and Consulting. Possess experience in end to end implementations using Quadient Inspire

• Have extensive knowledge in Quadient Inspire product such as Inspire Designer, Scaler and Interactive and their implementation modules
• Having fair knowledge of Documaker is an added advantage
• Elicit and analyze of requirements for data mapping, template layout design and post processing requirements, coming up with high level and detailed design for corresponding CCM application as per best practices
• Design and Configure applications on Inspire tools to migrate applications from legacy systems to Quadient Inspire platforms
• Experience in usage of REST point services within Scaler
• Worked on ticket generation/Remote authoring process in Inspire interactive
• Participate on successful planning, design, scheduling, execution, monitoring, and implementation of a major legacy transformation
• Should have a knowledge of SAFE Agile practices
• Participate and drive the installation of the product and setting up of the infrastructure as per the architecture
• Provide guidance on environments setup, tool configurations etc. matching Enterprise standards so product can be scalable for future needs
• Drive the delivery of project deliverable leveraging onsite and offshore technical teams. Should be able to review and ensure quality
• Should be able to coordinate with multiple stakeholders including business clients, domain and system SME, Client management and offshore SME in a Global delivery environment

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full‑time Infosys…