Software Asset Management Specialist

The Infosys Cloud unit is dedicated to empowering enterprises with innovative cloud solutions that drive digital transformation and operational excellence. We specialize in leveraging advanced cloud technologies and AI-driven insights to create scalable, secure, and resilient infrastructures. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in a hyperconnected world. Join us to be part of a pioneering team at the forefront of cloud and AI innovation.

You'll have the opportunity to work with cutting-edge technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of business. We are committed to fostering a culture of continuous learning and growth, ensuring that our team members thrive in a dynamic and supportive environment. If you're passionate about cloud and AI, and eager to make a significant impact, the Infosys Cloud unit is the perfect place for you to grow and excel.

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.

• Lifecycle Management:
  Oversees the acquisition, deployment, maintenance, and safe retirement of software applications.
• License Compliance:
  Performs audits and monitors usage to ensure the company aligns with vendor contracts and avoids legal or financial penalties.
• Cost Optimization:
  Identifies savings opportunities by eliminating unused or duplicate licenses and forecasting future software needs.
• Tool Administration:
  Operates and manages the organization’s dedicated SAM (Software Asset Management) tools to maintain an accurate software inventory database.
• Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives.
• Planning/organizing - able to prioritize activities and manage multiple tasks.
• Quality control- demonstrates accuracy in configuration and documentation, with a desire for standardization.
• Dependability- consistently at work and on time, ensures follow-up with customers/vendors
• Maintain all documentation required for audits and internal control and control testing.
• Teamwork - works well with co-workers, including cross-training on technology

• Certified Implementation Specialist - Software Asset Management (CIS-SA) - is a plus
• Data Analytics:
  Ability to interpret data trends, perform compliance reviews, and create reporting dashboards for budgeting is a plus
• Vendor Management:
  Experience negotiating renewals, handling third-party contracts, and maximizing value from software vendors is a plus
• ITIL Global Process Experience preferred

• Ba…