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Senior ITSM & Process Transformation Consultant
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-31
Listing for:
Voya Financial
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Voya Financial in Hartford, CT is seeking an ITSM Consultant to lead and optimize enterprise ITSM processes across technology teams and business stakeholders. You will drive governance, measurement, and continual improvement to strengthen service reliability and operational excellence.
The role requires advanced ITIL knowledge, strong analytical and communication skills, and the ability to influence without direct authority while partnering with platform and data teams to deliver measurable
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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