Principal Reliability Engineer - EDS

Principal Reliability Engineering

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Enterprise Data Services (EDS) organization is seeking a Principal Reliability Engineer (Principal RE) to serve as the senior technical authority responsible for the reliability, resilience, availability, and performance of all data platforms, cloud infrastructure, data products, and data pipelines across the enterprise data organization. This role sets the strategic vision for Reliability Engineering within EDS and leads the definition, implementation, and continuous evolution of RE practices, tooling, automation, observability frameworks, and AIOps/AI-driven operations.

As the Principal RE, you will influence architectural direction, lead large-scale, cross-organizational technical initiatives, and drive a culture of engineering excellence, automation-first operations, and proactive reliability improvement. You will partner closely with platform engineering, data engineering, security, architecture, and product teams to embed RE principles into every stage of the data product lifecycle.

This role will have a hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

• Enterprise Reliability Strategy & Leadership
• Platform & Cloud Reliability (AWS, GCP, Snowflake, EMR, Hadoop, ETL/ELT)
• AI-Enabled Operations, AIOps & Intelligent Automation
• End-to-End Observability & Operational Excellence
• Data Pipeline & Data Product Reliability
• Engineering Standards, Governance & Cross-Org Influence

• 10+ years in one or more of the following areas: data, cloud, platform engineering, site/reliability engineering, or large-scale distributed systems, with experience in leadership or technology leader roles.
• Proficiency with data or cloud platforms, including architectural patterns for resilience, networking, security, and distributed data infrastructure.
• Deep experience supporting or engineering platforms such as Snowflake, EMR, Hadoop/Spark, Data Integration, and cloud-native data ecosystems.
• Scripting and programming (preferably Python) for large-scale automation, platform tooling, and reliability frameworks.
• Experience with Infrastructure-as-Code (Terraform, Cloud Formation) and enterprise CI/CD.

• Experience in regulated or highly complex enterprise environments (financial services, insurance, healthcare).
• Prior experience as a Senior Staff Engineer, Engineering or Architecture leader with hands on experience, or similar senior technical role.
• Knowledge of data governance, metadata, lineage systems, and data quality engineering practices.
• Certifications in AWS, GCP, Kubernetes, or SRE/Dev Ops frameworks.

• Background applying machine learning to operations—anomaly detection, event correlation, predictive modeling, and automated remediation.
• Understand of AI-enabled developer/operations tools using LLMs, prompt engineering, or cloud AI services for reliability improvements.

• Expertise with enterprise observability stacks (Prometheus, Grafana, Datadog, Splunk, Dynatrace, Open Telemetry).
• Ability to design and enforce advanced SLI/SLO frameworks across complex data ecosystems.

• Demonstrated ability to lead technical strategy at scale, influence senior engineering leaders, and set enterprise-wide standards.
• Strong capability in mentoring engineers, providing architectural guidance, and fostering engineering excellence.
• Exceptional communication skills for interacting with executives, senior architects, product leaders, and engineering teams.

Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees.

Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$152,800 - $229,200

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age