Quality Assurance Analyst - Hybrid Hartford, CT

QA Test Analyst (Manual & Automation)

The Connecticut Department of Social Services (DSS) is seeking experienced QA Test Analysts with expertise in both manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents. This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations.

The ideal candidate has experience testing complex enterprise systems within State government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs. Candidates who understand policy-driven applications and business terminology used in public sector environments will be highly successful in this role. This position requires a combination of manual testing, automation testing, API validation, backend data verification, and end-to-end business process testing across multiple enterprise platforms, including Salesforce, Java-based applications, Mobile/PWA applications, and integrated services.

Candidates with prior experience supporting State government modernization initiatives, particularly within Department of Social Services (DSS), Human Services, Medicaid, Medicare, or Eligibility systems, are strongly preferred.

Preferred Industry

Experience:

Strong preference will be given to candidates with experience supporting one or more of the following:
Connecticut DSS or other State Government agencies Human Services (HHS) Medicaid Medicare Medicaid Eligibility Eligibility and Benefits Management Systems Integrated Eligibility Systems (IES) SNAP TANF Child Care Programs Healthcare Exchange implementations Money Follows the Person (MFP) Medicaid Waiver Programs Long-Term Services and Supports (LTSS) Public Sector modernization initiatives Policy-driven enterprise applications Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.

Required Qualifications:

Five (5) or more years of Quality Assurance experience testing large enterprise applications Strong experience with both manual and automation testing Experience working throughout the Software Development Life Cycle (SDLC) Strong understanding of Quality Assurance methodologies, testing processes, and best practices Excellent analytical, troubleshooting, and problem-solving skills Strong written and verbal communication skills Experience working directly with business stakeholders and technical teams Ability to interpret business requirements and convert them into detailed test scenarios and test cases Experience working within Agile/Scrum development environments Experience using Jira for defect tracking and Agile project management

Technical

Qualifications:

Candidates should possess experience with many of the following technologies:
Selenium TestNG Java Salesforce application testing REST API Testing SOAP Web Services Postman SQL for backend data validation Mobile Application Testing Progressive Web Applications (PWA) JSON/XML validation Git (preferred) Continuous Integration/Continuous Deployment (CI/CD) concepts Strong understanding of: API and Web Service Testing Test Automation Frameworks Defect Lifecycle Management Requirements Traceability Matrix (RTM) Test Planning Test Strategy Test Estimation Testing Experience Candidates should have hands-on experience performing:
Manual Testing Automation Testing Functional Testing Regression Testing Smoke Testing Integration Testing System Integration Testing (SIT) End-to-End Testing User Acceptance Testing (UAT) API Testing Backend Data Validation Cross-browser Testing Mobile Testing Salesforce Testing Defect Verification and Retesting

Key Responsibilities:

Perform hands-on manual and automated testing across multiple enterprise applications. Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements. Review business requirements, user stories, functional specifications, technical documentation, and…