QA Test Analyst (Manual & Automation

• Medicaid Eligibility

The Client is seeking experienced QA Test Analysts with expertise in both manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents.

This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations.

The ideal candidate has experience testing complex enterprise systems within State government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs. Candidates who understand policy-driven applications and business terminology used in public sector environments will be highly successful in this role.

This position requires a combination of manual testing, automation testing, API validation, backend data verification, and end-to-end business process testing across multiple enterprise platforms, including Salesforce, Java-based applications, Mobile/PWA applications, and integrated services.

Candidates with prior experience supporting State government modernization initiatives, particularly within Department of Social Services (DSS), Human Services, Medicaid, Medicare, or Eligibility systems, are strongly preferred.

• Perform hands-on manual and automated testing across multiple enterprise applications.
• Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
• Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
• Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
• Estimate testing effort and provide input into overall project planning and release schedules.
• Execute functional, regression, integration, system, API, and end-to-end testing activities.
• Develop, maintain, and execute automated test scripts using approved automation frameworks.
• Validate interfaces and integrations between enterprise applications and external systems.
• Perform backend database validation using SQL queries.
• Execute API and web service testing using industry-standard tools.
• Document test execution results and communicate testing progress to project leadership.
• Identify, document, prioritize, and manage software defects through resolution.
• Participate in defect triage meetings and validate software fixes.
• Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
• Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
• Support production implementations by performing release validation and post-production verification.
• Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.
• Mentor junior testers and share knowledge of testing methodologies and automation best practices when appropriate.

Strong preference will be given to candidates with experience supporting one or more of the following:

• Connecticut DSS or other State Government agencies
• Human Services (HHS)
• Medicaid
• Medicare
• Medicaid Eligibility
• Eligibility and Benefits Management Systems
• Integrated Eligibility Systems (IES)
• SNAP
• TANF
• Child Care Programs
• Healthcare Exchange implementations
• Money Follows the Person (MFP)
• Medicaid Waiver Programs
• Long-Term Services and Supports (LTSS)
• Public Sector modernization initiatives
• Policy-driven enterprise applications

Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.

• Five (5) or more years of Quality Assurance experience testing large…