Director, Enterprise Intelligence and Decision Support

• Establish and lead an enterprise Business Intelligence and Decision Support program
• Direct Business Intelligence Analysts and translate organizational priorities into dashboards, scorecards, performance measures, and decision support solutions
• Align Business Intelligence resources through intake, prioritization, and governance processes
• Define key performance indicators, performance targets, and enterprise metrics with organizational leaders
• Support improvements in quality, patient safety, operational efficiency, financial performance, and regulatory compliance
• Establish standards for dashboards, scorecards, reports, data visualizations, standardized metrics, and a single source of truth
• Promote standardized reporting, self-service business intelligence, and data literacy
• Lead enterprise education, training, and adoption initiatives
• Provide executive leadership for enterprise data engineering, the Enterprise Data Warehouse, data integration platforms, Epic Cogito, and enterprise data architecture
• Develop and execute enterprise data strategy and oversee data warehouse design, implementation, optimization, and lifecycle management
• Direct ETL/ELT, APIs, interoperability solutions, data pipelines, and Epic/non-Epic data integration
• Govern enterprise data assets and Epic reporting content, including metric definitions, metadata, master data, lifecycle management, and change control
• Ensure data quality, integrity, consistency, availability, timeliness, privacy, and security
• Modernize enterprise data platforms using automation, artificial intelligence, machine learning, and advanced analytics
• Develop the enterprise vision, strategy, business case, governance framework, operating model, architecture, staffing model, and budget
• Advise senior leadership and partner with clinical, operational, financial, quality, research, and Information Solutions teams
• Establish enterprise performance management and data governance frameworks
• Recommend strategic investments and operational improvements using benchmarking, forecasting, and performance analysis
• Lead organizational coaching, mentoring, succession planning, employee engagement, professional development, goals, service levels, and continuous improvement
• Perform other duties as assigned

• BA or BS in Computer Science, MIS, Business, or another related field
• Minimum of 8–10 years working in data warehousing and Business Intelligence, preferably in a healthcare environment
• Demonstrated experience in continuous process improvement
• Demonstrated experience as an internal consultant to management and staff
• Knowledge of business intelligence, data engineering, and enterprise data management principles and practices
• Knowledge of healthcare clinical, operational, financial, and regulatory environments
• Knowledge of data governance, data stewardship, standardization, and data quality management
• Knowledge of enterprise data warehousing, data integration, and ETL/ELT methodologies
• Knowledge of Epic Cogito reporting ecosystem or comparable EHR-based reporting and analytics platforms
• Knowledge of healthcare data privacy and security regulations, including HIPAA
• Knowledge of emerging analytics technologies, automation, artificial intelligence, and machine learning
• Strong project management, organizational, presentation, facilitation, problem-solving, conflict-resolution, communication, and interpersonal skills
• Ability to perform complex analytics, identify trends, interpret data, and drive business recommendations
• Ability to work with all organizational levels and external affiliated business partners
• Six Sigma certification preferred

Demonstrates expertise in leading Business Intelligence initiatives, data governance, and enterprise data management within healthcare environments. Proficient in developing data strategies, ensuring data quality, and leveraging advanced analytics technologies to drive operational improvements.

• Business Intelligence Leadership
• Data Governance Frameworks
• ETL/ELT Methodologies
• Epic Cogito Reporting
• Healthcare Data Privacy

• Data Warehousing
• Data Integration
• Performance Analysis
• Data Quality Management
• Continuous Process Improvement
• Advanced Analytics
• Machine Learning
• Automation
• Data Visualization
• Key Performance Indicators

• Project Management
• Communication
• Problem-Solving
• Interpersonal Skills
• Facilitation

• Six Sigma Certification

• Healthcare Environment
• Regulatory Compliance
• Data Stewardship
• Data Literacy
• Operational Efficiency

• Epic Cogito
• Data Integration Platforms
• Enterprise Data Warehouse
• Data Pipelines
• APIs