Desktop Technician - CT
Listed on 2026-09-02
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IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Desktop Support Technician
Required Skills & Experience - 1+ years of experience as a tier 2 Desktop Support Technician or equivalent PC/Mac exposure
- Experience or knowledge of imaging, upgrading, troubleshooting Windows 10 and Mac
- Experience or knowledge of user builds (data backups, imaging, configurations, application deployments, etc.)
- Strong technical aptitude and work ethic
- 5 days a week 8:00am-4:30pm includes 30 min lunch
Job Description:
Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support to all corporate end users across the enterprise. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment.
We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork and the ability to build productive relationships with peers. This individual will sit onsite 5x/week.
Additional responsibilities include:
- Assists in imaging process and provisioning of applications
- Provides day-to-day support for end users desktop issues (hardware/software)
- Effectively manage workload, must be well organized
- Provide outstanding customer support in a timely, and efficient manner by analyzing, diagnosing, and resolving problems and requests within service level
- Experience using computer hardware and software applications o Making boxes, boxing computers, knowing the correct accessories to include
Compensation: $22/hr to $24/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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