Business Systems Analyst
Listed on 2026-09-04
-
IT/Tech
Data Analyst, Business Systems & Technology Analysis, IT Business Analyst
Hartford, CT, Plano, TX, Raleigh, NC, Reston, VA, Richardson, TX, Tempe, AZ
State / Region / Province
Arizona, Connecticut, North Carolina, Texas, Virginia
Country
USA
Domain
Delivery
Interest Group
Company
ITL USA
Requisition
152773
Technical Skills 1
Technology|Analytics
- Functional|Business Analyst
Technical Skills 2
Technology|Data Management - DB|MySQL
Technical Skills 3
Technology|Agile Management|Agile Management Tools
Technical Skills 4
Foundational|Maintenance and Production Support process|Support Process
- Steady state
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation.
You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.
Job Role of Technology Project Lead 1, your Area Of Responsibility will be as below:
- Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
- Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews
- Support the technical team in following SDLC processes, ensuring all deliverables align with client requirements and specifications
- Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
- Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables
- Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign-offs
- Proactive risk management to ensure uninterrupted delivery.
- An ability to build collaborative relationships with stakeholders through effective communication
- Focus to anticipate challenges and deliver innovative solutions.
- Commitment to balance project economics with adherence to strategic priorities.
- . Business & Product Analysis – Strong experience in analyzing complex business processes, system interactions, and data flows.
- . Requirements Management – Expertise in writing business requirements, user stories, functional specifications, and detailed documentation.
- . SQL & Data Analysis – Hands-on experience with SQL for data validation, issue investigation, and data-driven decision making.
- . Testing & Quality Assurance – Ability to create test cases, define acceptance criteria, execute SIT/UAT/E2E testing, and manage defects.
- . Production Support & Root Cause Analysis – Experience investigating production issues, performing RCA, and supporting releases.
- . Agile Methodologies – Strong understanding of Agile practices, workflows, and cross-functional collaboration.
- . Communication & Stakeholder Management – Excellent analytical thinking, documentation, communication, and collaboration skills with business, technical, and vendor teams
- . Multifamily Loan Servicing Domain Knowledge – Familiarity with Multifamily/Mortgage Loan Servicing processes and operations.
- . Vendor Management Experience – Experience working with technology vendors or third-party service providers on complex implementations.
- . Workflow & Collaboration Tools – Experience with Apptio Target Process, Jira SaaS, Visio, and similar tools.
- Generative AI Tools – Practical experience using Copilot, ChatGPT, or similar AI tools for analysis, documentation, and productivity.
- . Technical Systems Understanding – Good understanding of application…
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